Support
How can we help?
How do I get approved to work?
Create an account, verify your identity with a photo ID and a selfie, and consent to a background check. A person at CE reviews every application. You will get a notification when a decision is made, usually within a few business days.
My application was denied. What now?
If the decision was based on a background report, we send you a copy of that report and the contact details for the agency that produced it, and give you time to dispute anything inaccurate before the decision becomes final. Disputes about the contents of a report go to that agency, not to CE.
When do I get paid?
Earnings accrue as you complete tasks and are paid out to the bank account you connect during setup. Some tasks are reviewed for quality before they clear.
I run a campaign. How do I get started?
Sign up as a campaign, and we will verify your organization before you can post work. Email us and we will walk you through it.
How do I delete my account?
In the app, open Profile → Privacy and location → Delete account. On a campaign account it is Settings → Delete account. You can also email us from the address on your account. We remove your personal data except records we are legally required to keep, such as tax and payment records.
Safety and conduct
If you feel unsafe on a job, leave. Report it in the app or email us right away. We investigate every report about a canvasser, a campaign, or an interaction at a door, and we remove people who put others at risk.